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Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to www.newyorkhelicopter.com, and New York Helicopter Tours LLC and governs data collection and usage. For purposes of this Privacy Policy, unless otherwise noted, all references to New York Helicopter Tours LLC include www.newyorkhelicopter.com. The New York Helicopter Tours LLC website is an information and reservation website, our website is used to provide information of our helicopter tours and charters and to sale said helicopter tours and charters. By using the New York Helicopter Tours LLC website, you consent to the data practices described in the statement.

Collection of your Personal Information
In order to better provide you with products and services offered, New York Helicopter Tours LLC may collect personally identifiable information, such as your:
  • First and Last Name
  • Mailing/Billing Address
  • E-mail Address
  • Phone Number

If you purchase New York Helicopter Tours LLC’s products and services, we collect billing and credit/debit card information. This information is used to complete purchase transaction.

New York Helicopter Tours LLC may also collect anonymous demographic information, which is not unique to you such as your:
  • Age
  • Gender

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: A. registering for an account; B. signing up for special offers from selected third parties; C. sending us an email message; D. submitting your credit/debit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information for the future.

Use of your Personal Information
New York Helicopter Tours LLC collects and uses your personal information to operate and deliver the services you have requested. New York Helicopter Tours LLC may also use your personally identifiable information to inform you of other products or services available from New York Helicopter Tours LLC and its affiliates.

Sharing Information with Third Parties
New York Helicopter Tours LLC does not sell, rent or lease its customer lists to third parties. New York Helicopter Tours LLC may, from time to time contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases your unique personally identifiable information such as email, name, address and phone number may be transferred to the third party. New York Helicopter Tours LLC may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer service support or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to New York Helicopter Tours LLC and they are required to maintain the confidentially of your information. New York Helicopter Tours LLC may disclose your personal information without notice if required to do so by law or in the good faith belief that such action is necessary to: A. conform to the edicts of the law or comply with legal process served on New York Helicopter Tours LLC or the site; B. protect and defend the rights or property of New York Helicopter Tours LLC; and/or C. act under circumstances to protect the personal safety of users of New York Helicopter Tours LLC, or the public.

Tracking User Behavior
New York Helicopter Tours LLC may keep track of the websites and pages our users visit within New York Helicopter Tours LLC, to determine what New York Helicopter Tours LLC services are the most popular. This data is used to deliver customized content and advertising within New York Helicopter Tours LLC to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information
Information about your computer hardware and software may be automatically collected by New York Helicopter Tours LLC. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service and to provide general statics regarding use of the New York Helicopter Tours LLC website.

Use of Cookies
The New York Helicopter Tours LLC website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize New York Helicopter Tours LLC pages or register with New York Helicopter Tours LLC site or services, a cookie helps New York Helicopter Tours LLC to recall your specific information on subsequent visits. This simplifies the process of recording your personal information such as billing addresses and so on. When you return to the same New York Helicopter Tours LLC website the information you previously provided can be retrieved so you can easily use the New York Helicopter Tours LLC features that you customized. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the New York Helicopter Tours LLC services or websites you visit.

Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security of your Personal Information
New York Helicopter Tours LLC secures your personal information from unauthorized access, use or disclosure. New York Helicopter Tours LLC uses the following methods for this purpose:
  • SSL Protocol

When personal information, such as a credit card number, is transmitted to other websites, its protected through the use of encryption such as Secure Sockets Layer (SSL) protocol. We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the internet or any other wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: A. there are security and privacy limitations inherent to the internet which are beyond our control and B. security, integrity and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed.

Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
  • Delete your personal information from our records; and
  • Direct any service providers to delete your personal information from their records

Please note that we may not be able to comply with requests to delete your personal information if it is necessary to: 
  • Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us; • Detect security incidents, protect against malicious, deceptive, fraudulent or illegal activity; or prosecute those responsible for that activity; 
  • Debug to identify and repaid errors that impair existing intended functionally; 
  • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
  • Comply with the California Electronic Communications Privacy Act;
  • Engage in public or peer-reviewed scientific, historical or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
  • Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us; • Comply with an existing legal obligation; or
  • Otherwise use your personal information, internally in a lawful manner that is compatible with the context in which you proved the information.

Children Under Thirteen
New York Helicopter Tours LLC does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use www.newyorkhelicopter.com only with permission of a parent or guardian.

E-Mail Communications
From time to time, New York Helicopter Tours LLC may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys and/or other general communication.

Changes to this Statement
New York Helicopter Tours LLC reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website and/or by updating any privacy information. Your continued use of the website and/or services available after such modification will constitute your: A. acknowledgment of the modified Privacy Policy; and B. agreement to abide and be bound by that policy.

Contact Information
New York Helicopter Tours LLC welcomes your questions or comments regarding this Privacy Policy. If you believe that New York Helicopter Tours LLC has not adhered to this Privacy Policy, please contact New York Helicopter Tours LLC at:

New York Helicopter Tours LLC
78 John Miller way Kearny, NJ 07032
Email address: info@newyorkhelicopter.com
Telephone number: 212-480-8300

Terms of Service

Directions for public transportation: Take the NJ Path train to Journal Square in Jersey City or NJ Transit to Newark Penn Station, then take an Uber or Taxi.

If you are driving: We offer free parking on site.

IMPORTANT NOTICE: Check in time is 45 minutes prior to your scheduled flight time.

Please call us at 1-862-849-2652 as soon as you arrive and our shuttle van which is light blue with a red and white helicopter and New York Helicopter logo will pick you up from the front of BISTRO RESTAURANT located at the MIDDLE of the building.

***It is strongly advised to arrive prior to check in time to avoid being charged late fee***

***LATE FEE PRICES*** Passengers failing to arrive 45 minutes prior to scheduled flight time will be charged $50.00 per person late fee. Passengers arriving 30 minutes or less prior to scheduled flight time will be charged $100.00 per person late fee.

CANCELLATION POLICY:

A. ALL TOURS ARE NONREFUNDABLE.

New York Helicopter has the right to cancel, change or delay any flight any time for any reason, which includes weather conditions, Temporary Flight Restrictions implemented by the FAA, minimum number of passengers not met for tour, helicopter maintenance and all other circumstances outside of our control. Reservations canceled by New York Helicopter will be issued a voucher that is good for 1 year from the original booking date.

B. New York Helicopter Tours requires 48-hours in advance to reschedule a helicopter tour reservation. Tours rescheduled within the 48-hours of a scheduled flight time will be charged a $100.00 per person rescheduling fee. Reservations booked within the 48-hours of scheduled tour time waive their right to a rescheduling accommodation.

C. Any passenger failing to check in and board their flight will be considered a no-show and will forfeit their flight and be assessed a 100% cancellation fee.

D. Gift Certificates are valid for one year from the date of purchase and are not refundable.

TERMS AND CONDITIONS:

A. ALL PASSENGERS OVER THE AGE OF 2 ARE REQUIRED TO WEAR A FACE COVERING/MASK.

B. Reservations are required and passengers are responsible to provide accurate contact information on their reservation. New York Helicopter will use this information to advise passengers of any changes. New York Helicopter will not be held liable for inaccurate information provided which causes a disturbance of the scheduled tour.

B. Helicopter seats 6 passengers and 1 pilot. All tours are shared with other passengers and require a minimum of 5 passengers for the tour to operate (see cancellation policy) which may result in a time or day change by New York Helicopter. All 6 seats must be purchased for a private tour. To ensure availability for a specific time or date, please contact us at 212-480-8300.

C. Seating goes according to weight and balance. Weight maximum is 250 pounds per person. Passengers are weighed at our facility and passengers weighing over the weight limit are required to purchase an additional seat or will forfeit their flight.

D. New York Helicopter reserves the right to upgrade passengers on any tour flights.

E. All passengers must have a valid photo ID and the credit or debit card used to book reservation upon check in.

F. If you are purchasing a ticket as a gift, you must email a scanned copy of your ID and credit or debit card used to make booking, separate from this booking form, to info@newyorkhelicopter.com. Failure to do so may result in a cancellation of booking and 100% cancellation fee.